Our shopping cart software uses SSL (Secure Sockets Layer) to encrypt sensitive data such as your credit card number. All billing and shipping information is transmitted in Secure Mode.
We accept VISA, MasterCard, American Express, and Discover/Novus. You can also pay for your order directly from your checking account by using a VISA or MasterCard check card or debit card. If you prefer to mail your order along with a check, click here to print an order form. We also accept credit card orders by phone.
After you enter your credit card information, you will receive two Order Confirmations to your email address-one to confirm your order, and one to confirm your credit card transaction. No paperwork is generated. You may print the email Order Confirmations to use as an invoice or a receipt.
Rising Mist Organics is the name that will appear on your credit card statement.
Important Ordering Info!
All products ship Priority Mail or FedEx Ground. Normal shipping times are 3 to 4 days but this is not a guarantee.
Once a shipment is mailed we no longer have any control over when it will arrive. There are times of the year, especially during the holiday season, when a shipment could be delayed. If your shipment is lost we will give you a refund after 30 days. If you are not satisfied with a purchase, we will be happy to issue you a refund (minus the cost of shipping) after you have returned the item and we determine it to be in good repair. There will be no refunds after 60 days of the original purchase.
Worm orders are shipped on Monday or Tuesday by Priority Mail. We regret that we cannot ship our live worms outside the Continental United States. We also do not sell our small worm recycling bins without the included redworms; therefore, we cannot ship our small recycling bins outside the Continental United States.
If you have a problem or question about the order have you received, or about your credit card statement, please contact us. Thank-you!