Important
Ordering Info!
All
products ship Priority Mail or FedEx Ground.
Normal shipping times are 3 to
4 days but this is not a guarantee.
Once
a shipment is mailed we no longer have any control
over when it will arrive. There are times
of the year, especially during the holiday season,
when a shipment could be delayed. If your shipment
is lost we will give you a refund after 30 days.
If you are not satisfied with a purchase, we will
be happy to issue you a refund (minus the cost of
shipping) after you have returned the item and we
determine it to be in good repair.
There will be no refunds after 60 days of the original
purchase.
Worm orders are shipped on Monday or Tuesday by Priority
Mail. We regret that we cannot ship our live worms
outside the Continental United States. We also do not
sell our small worm recycling bins without the included
redworms; therefore, we cannot ship our small recycling
bins outside the Continental United States.
If you have
a problem or question about the order have you received,
or about your credit card statement,
please contact
us. Thank-you!
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